Privacy Statement for the Vivenda56 Website


VivendaGroup is responsible for the collection and administration of all Personal Information collected on the Vivenda56 web site.

We care about the privacy of the users of our web site and the confidentiality of the information shared with us.  The intent of this privacy statement is to disclose our privacy practices applicable to our web site (the "Site").  By providing any personal information to us and/or by accessing the Site, you are agreeing to the terms and conditions of this Policy and consent to the collection, use and disclosure of your personal information as described in this Policy.  You are responsible for ensuring that your access to the Site and material available on or through it is legal in each jurisdiction in or through which you access or view the Site or such material.

What information does our Site collect?

Our Site asks you to voluntarily provide us with Personal Information (please see “How is my personal information used?” section below).

Like many web sites, the Site may also collect information about visitors and the manner in which visitors utilize and navigate our Site. This information helps us to design our Site to better suit our visitors' needs and provides us with basic statistical information about who visits our site, when they visit, what pages they visit, and how they were directed to us. The information we track does not identify you personally.

Does the Site use cookies?

Cookies are pieces of information that a web site transfers to a user's hard drive for record keeping purposes while visiting a site.  They make using the Internet easier, are safe and will not harm your computer.  Like most web sites, we may use session cookies on certain pages of our Site.  These session cookies do not track information, do not collect information from the user’s computer, will not personally identify the user, and expire when the session ends.

How is my personal information used?

On-line Form

If you voluntarily choose to complete our on-line Application for Rental form, the Personal Information collected will be used in connection with the services requested and/or provided including:

(i)    determining your suitability for a lease, and/or
(ii)    the ongoing administration of your lease and the obligations thereunder.

Examples of the manner in which your Personal Information may be used include: disclosing such information to any co-tenant or guarantor, confirming your income, sharing information with credit reporting agencies, contacting persons identified in documents submitted to us, contacting you should matters relevant to your tenancy arise, contacting you regarding the administration of the lease or the tenancy and providing your information to utility companies and other third party providers of services to tenants in connection with the provision of utilities and other services to your unit.

VivendaGroup may also disclose your Personal Information as may be necessary in connection with operating our business, including as part of a disposition of the building, an assignment of your lease agreement, obtaining financing and as required or permitted by applicable law. In all such circumstances VivendaGroup shall require the recipient of your Personal Information to maintain it in confidence and only use it as permitted by law (see “To whom do we disclose information” below).


If you choose to contact Vivenda56 or VivendaGroup by email, the information you send to us will be used only to respond to your request, question or comment. Please note that because email, as a method of contact, is not securely encrypted, we cannot guarantee the security of your personal information.

To whom do we disclose information?

Information collected by us is used for the purposes of fulfilling your requests for information, responding to your inquiries, compiling usage statistics regarding the Site, and analyzing visitor preferences regarding our company.  

We care about your privacy. Personal Information volunteered is confidential, and we will not sell, lease or provide this information to any other company, person or agency (unless it is in order to provide building-related services to you, or our mortgage lenders, or providers of utilities to our buildings in the ordinary course of our business).

We reserve the right to disclose your personal information as required by law, in response to legal or regulatory process or to law enforcement requests by government authorities that have asserted a lawful right to access such information, to our legal counsel, or as necessary to protect our property, interests and rights.

In the event of a merger, amalgamation or sale of all or a part of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating and/or effecting a proposed transaction or operating and managing the affairs of the acquired business, or for the other purposes identified in this Policy.

What are the privacy policies of linked sites and other third parties?

This privacy statement only addresses the use and disclosure of personal information we collect from you.  Although you may link to other sites or third parties via the Site, we are not responsible for the privacy practices of third parties or the content of linked sites.

How do I exercise my choices about the collection, use and disclosure of my personal information?

We would like your consent to collect, use and share your personal information for the purposes and in the manner described herein, including in order to contact you and to provide you or have our partners or affiliates provide you with communications.  Nonetheless, we want you to know that you have choices and can refuse or withdraw your consent as follows.

You have the choice simply not to submit any personal information to us, however this may limit our ability to serve you.  In addition, contacting VivendaGroup (see “Contacting Us” below) you may choose to limit how we use your personal information by not allowing us to share such information with third parties, unless required by law.

In the event that you have consented to the collection, use and/or disclosure of your personal information, you may later withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice, by contacting VivendaGroup as described in the section entitled "Contacting Us" below.  We will also be able to provide you with more information regarding the implications of withdrawing consent.

How can I access or change my personal information?

Subject to the conditions described below, you are entitled to request access to, and, if necessary, correct your personal information collected by us.  In order to make such a request, please contact our privacy officer in writing (see "How can you contact us?" below).

Upon receipt by us of your written request, you will be informed, within a reasonable time following such request, of the existence, use and disclosure of your personal information and will be given access to that information.  We will need to verify your identity before providing you with the personal information we hold about you.  If you have a disability, then upon request, we will make reasonable accommodations to provide you with your personal information in an alternative format.

We may not be able to provide you with access to your personal information where the information cannot be disclosed for reasons of security or commercial confidentiality, where the information is protected by legal privilege or when access is prohibited by law.  If we cannot provide access, we will inform you of the reasons why access has been denied, except when we are prohibited from doing so by law.

We may charge a reasonable fee to cover the cost of providing the information to you.  If a fee is charged, we will inform you of the approximate cost of providing the information to you prior to processing your request and will provide you with the opportunity to withdraw your request.

You may challenge the accuracy and completeness of the information and have it amended as appropriate.  Please see "How can you contact us?" below.

How long is my personal information retained?

We will keep your personal information only as long as is reasonably necessary for the purposes described in this Policy or such longer period as may be required by applicable law.

After your personal information is no longer necessary either for the purpose for which it was collected or to comply with any laws, it will be destroyed, erased, or made anonymous in accordance with our document retention and destruction policies as in effect from time to time.

How secure is my personal information?

We take care in trying to maintain the security of personal information we have collected.  We have adopted physical and technological processes and procedures to protect the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used.  Furthermore, each and every employee or agent of ours must abide by this Policy.  Although we do not take responsibility for any theft, misuse, unauthorized disclosure, loss, alteration or destruction of data, we take reasonable precautions to prevent such occurrences.

While we strive to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk.

Privacy policy changes

If we decide to change our Policy, we will post these changes on our website so that you can be updated as to what information we gather, how that information may be used and whether (and how) it may be disclosed to any third parties.  Following the posting of such changes, you will be bound by such changes unless you advise us in writing, by phone or by e-mail that you wish to withdraw your consent (as per the procedure outlined above).  You are responsible for regularly reviewing this Policy and any changes thereto.

How can you contact us?

If you have any questions or concerns about this privacy statement, the security of your personal information, the practices of this Site, or your dealings with this Site, you may contact us:

In writing at: VivendaGroup
  5312 - 3rd St SE
  Calgary, Alberta     T2H 1J8
By telephone: 403.283.2566 (ext. 112)
Or by e-mail at:                    This email address is being protected from spambots. You need JavaScript enabled to view it.



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